Hi Lynn, Thank you so much for taking the time to leave such a beautiful review! I am absolutely thrilled that you had such a wonderful experience on the Portugal retreat with Ryann. From the daily yoga to Lilly’s incredible local knowledge and the stunning journey from the mountains to the sea, it truly sounds like it was a magical excursion. We love putting these fully curated details together, and hearing that the accommodations and food hit the mark means the world to us. Thank you for traveling with us, and we can't wait to welcome you on another adventure soon!

HI Jane, I am so thrilled the group enjoyed their Portugal adventure. I adore working with Ryann and look forward to helping you all enjoy another amazing destination next year! That is unless you all need an October get away! I so appreciate you taking the time to review, it means so much. Best - Lesley

Dear Wendy, Thank you for taking the time to share your feedback with us. I am deeply sorry for the immense disappointment, heartbreak, and financial frustration you experienced regarding your trip to the Azores. Missing out on a highly anticipated yoga retreat—and losing your investment due to an unexpected, last-minute national airline strike—is truly devastating. We completely understand the pain and stress of this situation, and it was never our intention to sound cold or dismissive when communicating the rigid financial realities we were facing with our local vendors. As we informed you during our previous conversation, we are entirely bound by the strict non-refundable terms of our international hospitality partners once a trip is within its final days. We already paid the funds on your behalf and had no recourse to get ot back. As we conversed about , we would be more than happy to give you a discount on future travel, this decision is up to the retreat leader, Lizzie, as it is her retreat, we must get authorization from her. Thank you so much for bringing up the excursions, we created a fully inclusive retreat with accommodations, excursions, guide & driver, shuttles, and meals. Lizzie decided to deconstruct the retreat and handle this on her own, it is not what we advised, but allowed Lizzie to run the retreat as she wished. Again, we could not be more upset about United cancelling your flight and that there was no recourse for reimbursement using trip insurance. We hope that you continue to enjoy retreats in the future and wish you safe journeys and wonderful adventures ahead. Warmly, Branwynn Destinations

Hi Matheus, Thank you for taking the time to share your feedback. We are genuinely glad to hear that your time in the Azores with Lizzie was meaningful and positive. At the same time, we are incredibly sorry for the immense stress and frustration you experienced when United canceled your flights just 48 hours before the retreat was set to begin. Last-minute travel disruptions are exhausting, and we completely understand how overwhelming that uncertainty is. When an unexpected crisis occurs, it is entirely natural to look for answers and seek accountability. We did everything we could to support you through that chaos—including providing direct resources for United and advocating on your behalf with the hotel—but ultimately, neither Lizzie nor our team has the authority to control or override the policies of these independent corporations. Because unpredictable events like airline cancellations can happen, we strongly recommended purchasing travel insurance multiple times prior to departure to help protect your financial investment. By the 48-hour mark, the retreat was already fully paid for and completely bound by the strict terms and conditions of our local hospitality vendors. Our responses during that chaotic time were never intended to lack empathy, but rather to communicate the rigid financial realities we were bound to by our partners. To help provide flexibility during this disruption, we worked closely with Lizzie. All decisions and correspondence was communicated with her as well with her approval. The retreat was originally designed as a fully curated, all-inclusive experience, but we agreed to let Lizzie remove the dinners, excursions, and shuttles so they could be offered à la carte instead. Ultimately, shifting the itinerary to this format was a decision Lizzie made. Regarding the communication beforehand, international destinations and local operators require very specific, accurate traveler details to secure bookings and ensure safety. When we don't receive complete responses or confirmations, we routinely send second emails to ensure no critical details are missed. We apologize if this follow-up felt disorganized; our sole priority was making sure everything was properly secured for your arrival. We deeply value your perspective, as it helps us look for ways to better support travelers during stressful flight disruptions. We wish you nothing but smooth and wonderful travels ahead.